FAQs...

Yes, you must be a competent swimmer confident in deep, open water.

We kindly request that you refrain from bringing outside food or drink to the premises. We have a fully stocked bar and grill to cater to all your food and beverage requirements. However, we do make an exception for cakes for parties and bottled water to keep you well-hydrated during your visit. Thank you for being so cooperative.

Wearing wetsuits is not mandatory, but it is highly recommended in autumn, winter, and spring to keep you warm. Even in summer, wetsuits are a good idea to avoid getting sunburned on hot days. You can choose to wear your wetsuit or rent one from us. On the day of your activity, you can check the lake's temperature to help you decide.

Liquid Leisure does not offer activities to pregnant women.

We would strongly suggest against wearing your spectacles on the cable park. It is better to opt for prescription goggles as a safer alternative. However, if you still choose to wear your glasses, please remember that you do so at your own risk. The chances of losing or damaging your glasses are pretty high in such activities.

"You don't need to be exceptionally fit to participate, but it does require a certain level of physical strength. If you have any pre-existing medical conditions that may be aggravated or increase the risk of injury, we strongly advise against participating. Please note that Liquid Leisure will not accept liability in such cases."

All jewellery, including ALL removable earrings, must be removed before you enter the water. If you recently had piercings, we can provide tape to cover them.

You will get wet in the rain anyway, so why not have fun? We have wetsuits for hire on arrival.or those wishing to hire on arrival.

"If a storm passes overhead during your scheduled activities, we will temporarily pause them until the storm has passed. Your remaining time will be resumed as usual once the weather clears up. However, this may cause a delay in the later sessions. Thank you for your understanding."

You can change a booking for free up to 48 hours before the session time, subject to availability. Cancelling a booking less than 48 hours before the session time won’t result in a refund.

It is strictly prohibited for participants to engage in any activities while under the influence of alcohol or any other substances at Liquid Leisure. We reserve the right to refuse participation to any individual who violates this policy.

It is recommended to consult a medical professional regarding the use of waterproof dressings for smaller cuts as a protective measure. While swimmers are generally advised to avoid swimming with open wounds, the HMG Guidance suggests that waterproof dressings may be suitable for smaller wounds.

It is advisable to wear appropriate clothing that can protect you from the sun's harmful rays, including a hat when you are not in the water. On sunny days, it is recommended to apply water-resistant sunscreen with at least SPF30. Please ensure that you keep yourself hydrated by bringing bottled water. Additionally, we offer free tap water at the Lakeside Bar.

There are two changing rooms available. However, there are no shower facilities provided.

Leptospirosis, also known as Weil’s disease, is an infection that can be transmitted to humans by animals. However, it is a rare occurrence in the UK. The infection is spread through the urine of infected animals, including rats, mice, cows, pigs, and dogs. You can contract leptospirosis by either ingesting soil or freshwater (like water from a river, canal or lake) that contains infected urine, through your mouth, eyes or a cut, which usually happens during outdoor activities like kayaking, outdoor swimming or fishing. Alternatively, you can also get infected by touching an infected animal's blood or flesh, especially if you work with animals or animal parts. It is highly unlikely to get leptospirosis from pets, other humans, or animal bites.

Please note that dogs are not allowed in the main public areas near any of the activities at Liquid Leisure. However, you can walk your dog in the car parks. If you are planning a day visit to Liquid Leisure, please avoid bringing your dog, especially if you don't have anyone to supervise them outside of the main public areas. Please also note that dogs should never be left in cars under any circumstances.

We offer ample off-road parking but all vehicles are left at your own risk. Liquid Leisure accepts no liability for any loss or damage.

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